INC-224 Portal Services

Incident Report for Trust Payments

Resolved

Please be advised that the issue impacting Portal has now been resolved. We apologise for any inconvenience caused.

If you continue to experience any more issues, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.

Many Thanks,
The Trust Payments Team

Posted Mar 10, 2026 - 20:28 UTC

Investigating

Please be advised that customers may experience issues affecting Portal.
We are treating the issue as a matter of urgency. We will provide further updates in due course.
We apologise for any inconvenience caused.

If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.

Many Thanks,
The Trust Payments Team

Posted Mar 10, 2026 - 20:19 UTC

This incident affected: Portal & Data Services (Portal).