Monitoring - Low level intermittent failures are still being seen, Mastercard continue to investigate their issue and are providing updates.
The Trust Payments NOC team continue to monitor the situation.
Sep 03, 2026 - 19:11 UTC
The Trust Payments NOC team continue to monitor the situation.
Sep 03, 2026 - 19:11 UTC
Identified - Please be advised that customers may experience intermittent 3DS transaction failures currently via Mastercard.
Mastercard has confirmed that their internal investigation remains actively in progress as their technical teams work toward a resolution. We will provide further updates in due course.
We apologise for any inconvenience caused. If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000. Many Thanks, The Trust Payments Team
Sep 03, 2026 - 16:10 UTC
Mastercard has confirmed that their internal investigation remains actively in progress as their technical teams work toward a resolution. We will provide further updates in due course.
We apologise for any inconvenience caused. If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000. Many Thanks, The Trust Payments Team
Sep 03, 2026 - 16:10 UTC
TRU Connect Payment Gateway
Operational
Payment Pages
Operational
Pay by Link
Operational
API (webservices, JS)
Operational
Alternative Payments
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Account to Account Payments
Operational
Original Credit Transactions (OCT)
Operational
3DS Services
Degraded Performance
3DS API (Server-to-Server)
Degraded Performance
EMV 3DS
Degraded Performance
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