Resolved -
Please be advised that this incident has now been resolved and expected reports have now been delivered. Thank you for your patience and we apologise for any inconvenience this may have caused today.
If you continue to experience any more issues, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Many Thanks, The Trust Payments Team
Oct 1, 13:46 UTC
Investigating -
Please be advised that reporting will be delayed for Tru Insight. We are currently working to get this issue resolved as soon as possible. We are treating the issue as a matter of urgency. We will provide further updates in due course. We apologise for any inconvenience caused.
If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Many Thanks, The Trust Payments Team
Oct 1, 08:05 UTC
Resolved -
Please be informed that the issue has been successfully resolved. However, please note that there will be a delay in generating the associated reports. We apologise for any inconvenience this may have caused and appreciate your patience. If you continue to experience any more issues, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000. Many Thanks, The Trust Payments Team
Sep 25, 07:18 UTC