Trust Payments were aware of a global IT issue that was reported earlier today. There was no indication of any impact on Trust Payment’s ability to process payments during the issue. Our systems continued to operate normally throughout. If you have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Posted Jul 19, 2024 - 13:37 UTC
Update
Trust Payments are aware of a global IT issue that has been reported. Please note that our systems continue to operate normally and payment processing is not affected by this issue.
We will provide an update as soon as we have more information.
If you have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Posted Jul 19, 2024 - 10:40 UTC
Update
We are continuing to monitor for any further issues.
Posted Jul 19, 2024 - 10:39 UTC
Monitoring
Trust Payments are aware of a global IT issue that has been reported. Please note that our systems continue to operate normally and payment processing is not affected by this issue.
We will provide an update as soon as we have more information.
If you have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Many Thanks, The Trust Payments Team
Posted Jul 19, 2024 - 10:22 UTC
This incident affected: TRU Connect Payment Gateway (Payment Pages, Pay by Link, API (webservices, JS), Alternative Payments, Account to Account Payments, Original Credit Transactions (OCT)) and POS, Acquiring, Merchant Payment Accounts.