POS Settlement delay
Incident Report for Trust Payments
Please be advised that the issue impacting bank settlements has now been resolved. Funds have now been processed for payments.
Posted May 03, 2023 - 09:41 UTC
We have identified the cause of the delay in processing the settlement of a small part of yesterday's transactions and taken the necessary action. The transactions will be paid during tomorrow's settlement processes.
Posted May 02, 2023 - 16:32 UTC
We are continuing to work on a fix for this issue.
Posted May 02, 2023 - 08:30 UTC
Please be advised that there will be delayed bank settlement payments for POS transactions carried out between 11pm last night (1st May) and 2am this morning (2nd May).  Funds for these transactions will be delayed by 24 hours.  All other transactions from 1st May will be processed and settlement payments made as normal.  We apologise for any inconvenience caused

If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.

Many Thanks,
The Trust Payments Team
Posted May 02, 2023 - 08:29 UTC
This incident affected: POS.