TRU Acquiring- GBP Settlement Delays - Resolved
Incident Report for Trust Payments
Resolved
Please be advised settlements in for EUR and GBP have now been processed and customers will receive delayed payments today.

We apologise for any inconvenience caused. If you have any questions please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.

Many Thanks,
The Trust Payments Team
Posted Nov 26, 2024 - 11:34 UTC
Identified
Please be advised that some customers will experience delayed GBP & EUR bank settlement payments. Payments will be delayed by 24 hours at this time. We are treating the issue as a matter of urgency and will provide further updates in due course. We apologise for any inconvenience caused.
If you have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Many Thanks,
The Trust Payments Team
Posted Nov 25, 2024 - 15:55 UTC
This incident affected: Acquiring.
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