Please be advised that the issue impacting GBP only bank settlements has now been resolved. We apologise for any inconvenience caused.
If you have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Many Thanks,
The Trust Payments Team
Posted Jul 19, 2024 - 11:02 UTC
Monitoring
Please be advised that some customers will experience delayed GBP ONLY bank settlement payments. Payments will be delayed by 24 hours at this time. We are treating the issue as a matter of urgency and will provide further updates in due course. We apologise for any inconvenience caused.
If you have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Many Thanks, The Trust Payments Team
Posted Jul 18, 2024 - 15:33 UTC
Investigating
Please be advised that customers may experience delayed, GBP only, bank settlement payments. We are treating the issue as a matter of urgency. We will provide further updates in due course. We apologise for any inconvenience caused.
If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.