Please be advised that the issue impacting POS transaction processing has now been resolved. We apologise for any inconvenience caused.
If you continue to experience any more issues, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Many Thanks,
The Trust Payments Team
Posted Feb 21, 2023 - 11:27 UTC
Monitoring
Please be advised that customers should no longer experience intermittent POS transaction failures. Service is returning to normal and we continue to monitor closely. We apologise for any inconvenience caused.
If you have any queries or continue to experience issues, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Many Thanks, The Trust Payments Team
Posted Feb 21, 2023 - 11:06 UTC
Identified
Please be advised that we have identified the source of the issue causing intermittent POS transaction failures. We are treating the universal issue as a matter of urgency. We will provide further updates in due course. We apologise for any inconvenience caused.
If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.
Many Thanks,
The Trust Payments Team
Posted Feb 21, 2023 - 10:55 UTC
Investigating
Please be advised that customers may experience POS transaction failures. We are treating the universal issue as a matter of urgency. We will provide further updates in due course. We apologise for any inconvenience caused.
If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000.